Privacy & Security
Privacy Policy
HIPAA
Protects your medical records and privacy.
PCI DSS
Keeps payment information secure and safe.
CCPA/CPRA
Gives you control of personal data.
Your Privacy, Our Responsibility
Our commitment is to keep your data safe, respect your privacy rights, and be transparent about how information is collected, used, and shared. By accessing our site or using our services, you agree to the practices described in this policy.
Eligibility Notice: Our medical cannabis evaluation services are available only to adults 18 years or older.
What Information We Collect About You
Personal Details
To provide safe and legal access to medical cannabis in Los Angeles, we ask for:
- Your full name, phone number, email, and home address.
- A government-issued ID confirming age and Los Angeles residency.
- An emergency contact in case we need to reach someone on your behalf.
Health & Medical Records
Because medical cannabis requires professional evaluation, we may collect:
- Information about your health history and current conditions.
- Details of any prescribed treatments or medications you are taking.
- Past experiences or prior recommendations related to cannabis (if you choose to share).
Digital & Technical Information
When you visit our site, certain data helps us improve your experience and keep our services secure:
- Your IP address, device type, browser, and operating system.
- Browsing activity and preferences are gathered through cookies or analytics tools.
- Payment details processed securely by trusted third-party providers (we never store full card information).
Why Do We Collect Your Information?
Eligibility Verification
Confirm age, residency, and identity for access.
Medical Evaluation
Review patient history for accurate cannabis recommendations.
Patient Communication
Send reminders, updates, and important service notifications.
Regulatory Compliance
Ensure adherence to California laws, county ordinances, and HIPAA.
When We May Share Your Information
Disclosure of Information
We don’t sell, rent, or trade your information to third parties.
We may share your information in certain cases:
Licensed Healthcare Providers:
With our network of qualified doctors, solely to complete your medical evaluation.
Trusted Service Partners:
With selected third-party providers who help deliver services, under strict privacy agreements.
Legal Obligations:
When disclosure is required by law, court order, or official government authority.
Keeping Your Data Safe and Trusted
Your privacy, protected with care and trust.
6. Your Rights
- An exported copy of the personal data we hold about you.
- Deletion of your personal data, except for information we are legally or administratively required to retain.
Your Privacy Rights
- View & Update Info Ask to see or make changes to your personal or medical records.
- Download Your Data Receive your information safely in a secure, portable file.
- Control Communications Choose to stop receiving marketing or promotional messages anytime.
- Delete Your Account Request permanent removal of your account and related data.
- Do Not Sell or Share My Personal Information
Under CPRA, you may opt out of any potential sale or sharing of your personal information. While we do not sell your data, we provide a clear mechanism for you to exercise this right by contacting us.
Verification Process
To protect your privacy and comply with state law, we will verify your identity before processing any request to access, delete, or update your personal data. Verification may include:
- Matching your request with information we already have on file.
- Asking for additional identifying details, such as a copy of your government-issued ID.
Ask a Privacy Question
+1 (562) 352-2655
contact@medicalcannabiscardlosangeles.com